This free 20-slide deck trains your office on multiple offers in about 30 minutes: the seller consent conversation, notifying every buyer’s agent equally, setting deadlines, your state’s disclosure rule, escalation clauses, presenting offers, backups and records, with a 10-question quiz and speaker notes. Pick your state and download it as PowerPoint or PDF.
Written by the BindingOffers team; reviewed September 21, 2026.
How to run the session
The deck is built for a 30-minute sales meeting. It covers the whole multiple-offer process in the order an agent meets it: the seller conversation before the listing goes live, notifying buyer’s agents, setting the deadline, your state’s disclosure rule, escalation clauses, presenting offers, in-house buyers, backups and records. It ends with a 10-question quiz, your office policy checklist and a practice round.
Every slide has speaker notes, so anyone in the office can present it. Budget about a minute a slide, five minutes for the quiz and five for the practice scenarios. Print the answers slide separately if you want people to mark their own quiz.
Before the meeting, pick your state below and download the deck: slide 7 becomes your state’s disclosure rule and slide 12 your state’s dual agency rule, both from our state-by-state research. Pair it with a written office policy (see the broker’s guide to a written multiple-offer policy) and collect signed acknowledgments at the end.
Pick your state and download
Without a state, slides 7 and 12 list the states with special rules.
Welcome. In 30 minutes we'll cover how this office handles multiple offers: the seller conversation, notifying buyer's agents, deadlines, our state's disclosure rule, escalation clauses, presenting offers, backups and records. There's a 10-question quiz at the end.
The patternSlide 2 of 20
Why multiple offers go wrong
A buyer’s agent was told something the others weren’t
A buyer thinks an offer was invented to push them up
An offer wasn’t presented, or was presented late
An in-house buyer seemed to get an edge
Nobody wrote anything down
Speaker notes
Almost every multiple-offer complaint fits one of these. None of them start with bad intent. They start with an agent improvising under pressure, with no record of what was said. Everything in the rest of this deck is about preventing these five.
Before the listing goes liveSlide 3 of 20
The seller consent conversation
Explain the options: say nothing, say offers exist, share the highest price
Explain the trade-off: more disclosure can raise prices, or drive buyers away
Get the decision in writing, on a consent form
Promise a process, not a price
Speaker notes
The seller decides what gets said about offers, not the agent. Have this conversation at the listing appointment, not when the second offer arrives. Use the seller consent form so the answer is written the same way every time.
Disclosure levelsSlide 4 of 20
What the seller can authorize
Share
Seller consent
Notes
That offers exist, how many
Yes
SOP 1-15, when asked
Where offers came from
Yes
Listing agent, firm, or outside
Highest price
Yes
Check our state’s rule
Buyer names
Never
Not appropriate
An offer that doesn’t exist
Never
Misrepresentation
Speaker notes
Walk the table. Note the last row: inventing or inflating offers is misrepresentation in every state and a license violation.
One message, everyone, same timeSlide 5 of 20
The equal-notification rule
Every buyer’s agent who showed interest gets the same notice
Same words, same time, in writing
State what the seller authorized, and say everyone gets the same information
No verbal offers, no verbal raises
Speaker notes
If the seller wants buyers told about other offers, fairness means all of them are told. The templates library has the notice, with a text-message version.
DeadlinesSlide 6 of 20
Setting the offer deadline
After at least one full weekend of showings
A weekday, never a holiday
5:00 PM, not midnight
In the MLS remarks from day one
Changes: seller approves, everyone told at once
Speaker notes
Most buyers see new listings on weekends, so a deadline before the first weekend shuts out the buyers most likely to compete. 5 PM lets agents reach lenders and leaves the evening for presenting. The offer deadline planner does the dates for you.
Our stateSlide 7 of 20
Disclosure rules in our state
Most states: allowed with the seller’s written consent
Wisconsin: another buyer’s terms may not be shared
North Carolina: needs the offering buyer’s permission too
Minnesota: only after the offer is presented to the seller
Nevada and Massachusetts: the state urges caution
Speaker notes
Choose your state before downloading to replace this slide with your state's rule. Until then, this slide shows the states with special rules.
Code of EthicsSlide 8 of 20
The NAR Code on multiple offers
Standard
What it requires
Article 1
Protect your client, be honest with everyone
SOP 1-6
Present offers objectively and quickly
SOP 1-7
Keep presenting until closing; confirm presentation in writing on request
SOP 1-15
With seller approval, disclose that offers exist, and their source if asked
Speaker notes
These apply to REALTORS. State law may be stricter, and where it is, state law wins. Our office policy applies to every agent, member or not.
Handle with careSlide 9 of 20
Escalation clauses
Decide with the seller how they’ll be treated, before offers arrive
Options: at the cap, ask for highest and best, or legal review
Proving the competing offer can conflict with disclosure rules
Don’t draft them where state rules prohibit it (e.g. Texas, North Carolina)
Speaker notes
Whatever the seller decides, every buyer's agent hears the same thing. Compare escalated offers on net, not just price.
Use the offer summary sheet. Walk every offer in the same order, give one recommendation, then stop talking.
Worked exampleSlide 11 of 20
The highest price isn’t always the best offer
$535,000Offer A priceNets $510,925 after 2.5% commission and $10,700 requested for the buyer’s agent
$525,000Offer B priceNets $511,875: $950 more, with 25% down and gap coverage
Speaker notes
Offer A is $10,000 higher but asks the seller to pay the buyer's agent, so B nets more and carries less risk. This is the conversation to have with every seller.
Dual agencySlide 12 of 20
In-house offers and dual agency
Most states allow dual agency with both clients’ written consent
Eight don’t: AK, CO, FL, KS, OK, TX, VT, WY
Missouri and Ohio bar a dual agent from sharing prior offers
Safest course: refer your own buyer to another agent for the offer round
Speaker notes
Choose your state before downloading to replace this slide with your state's dual agency rule.
Before anyone hears noSlide 13 of 20
Backup offers
Ask the runners-up about backups before telling anyone no
In writing, with the backup addendum
State the position and how long the hold lasts
Never use a backup to pressure the first buyer
5% to 7% of contracts terminate (NAR, recent months)
Speaker notes
Backups cost little when you already have several offers. Keep backup buyers informed at the milestones, especially when the first buyer removes contingencies.
If it isn’t written, it didn’t happenSlide 14 of 20
Documentation
Seller’s written consent
Every offer, with date and time
Every notice to buyer’s agents
Call log
The comparison, and the seller’s written decision
Speaker notes
Keep these in the transaction file, not personal email, for as long as state law and our policy require. Include the offers that weren't accepted; they prove everyone was treated the same way.
QuizSlide 15 of 20
Quiz: questions 1 to 5
When may you tell a buyer’s agent that other offers exist?
A buyer’s agent calls with a verbal $10,000 increase. What do you do?
True or false: the seller must accept the highest offer.
In which state may another buyer’s terms not be shared at all?
A buyer’s agent asks in writing whether their offer was presented. What must you do?
Speaker notes
Give the room a minute per question. Answers are two slides ahead.
QuizSlide 16 of 20
Quiz: questions 6 to 10
When should the offer deadline be?
A seller receives an escalation clause. What are the three usual responses?
Name four records that belong in the file.
Your own buyer wants to offer on your listing. What’s the safest course?
When do you ask the runners-up about backups?
Speaker notes
Same pace: about a minute per question. Question 6 is the one people most often get wrong: the deadline comes after a full weekend of showings, never before. Then reveal the answers on the next slide.
AnswersSlide 17 of 20
Quiz answers
When the seller has approved it in writing and state law allows it (NAR Standard of Practice 1-15).
Ask for it in writing. A verbal raise is not an offer.
False. The seller may accept any offer, or none.
Wisconsin (Wis. Admin. Code REEB 24.12).
Confirm in writing that it was presented, or that the seller waived presentation (SOP 1-7).
After at least one full weekend of showings, on a weekday that isn’t a holiday, at a business-hours time like 5:00 PM.
Consider it at its cap, ask every buyer for highest and best, or review it with an attorney.
Seller’s consent, every offer with its time, every notice sent, the comparison, the seller’s decision.
Refer the buyer to another agent; otherwise follow dual or designated agency rules with written consent.
Before telling anyone no.
Speaker notes
Go through each answer. Spend the most time on 2 (verbal raises) and 9 (in-house buyers): those are where new agents get into trouble.
The four required sectionsSlide 18 of 20
Our office policy checklist
Disclosure: seller’s written instructions; same words to everyone
Notification: one written notice, everyone, same time
Presentation: every offer, side by side, seller decides
This summarizes our written multiple-offer policy. Hand out the policy and collect signed acknowledgments today.
ScenariosSlide 19 of 20
Practice: what would you say?
“Just tell me if we’re close.”
“We’ll waive everything if you accept tonight.”
Your seller wants to accept before the deadline
Your colleague’s buyer wants to see the other offers
Speaker notes
Pair people up. One plays the buyer's agent, one the listing agent. Good answers: I can only share what the seller authorized, and everyone gets the same; put it in writing; the seller decides, and everyone hears about a change first; no buyer sees information the others don't.
Handling multiple offersSlide 20 of 20
A tool that does this automatically: BindingOffers.
Seller consent online. Every buyer sees the same information at the same time. Every offer signed and timestamped. bindingoffers.com
Speaker notes
Everything in this deck can be done with email and discipline. An offer round does it automatically, and the report at the end is the file. The first round is free.
Questions
How long does the training take?
About 30 minutes: roughly a minute per slide, plus five minutes each for the quiz and the practice scenarios.
Can I edit the slides?
Yes. The PowerPoint version is fully editable, including the speaker notes. Keep your state’s rule slide current: check the linked page before each session.
Is this deck legal advice?
No. It’s general training material. State rules change, so confirm your state’s rule with your broker or your state real estate commission, and adapt the deck to your office policy.
General information, not legal advice. Confirm with your broker or your state real estate commission.